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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evelyn Collins

Evelyn Collins

September 9, 2024

1  out of  5
rating by Evelyn Collins
"Beware! State Farm will drop you after you have a claim. Brian McCaskill's office WILL NOT inform you that you have been dropped. You will have to call them and find out that it's been months since you had car insurance."
We responded:
"Hi Evelyn, my apologies! A letter was sent to your address on file in January regarding the reasons for non-renewal."
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Sydney Teague

September 4, 2024

5  out of  5
rating by Sydney Teague
"5 stars! 10/10! I felt welcomed from the moment I walked through the door! I do all of my insurance business with Lorenda, and I do HIGHLY recommend her. She makes you feel welcome and comfortable. She’s very attentive, and very knowledgeable. You will know EVERYTHING that she is doing, you will know every option you have, and you will know every step of every process. She makes you feel at ease. Definitely come here for your insurance needs."
We responded:
"Hey Sydney, we appreciate you allowing our State Farm team take care of your insurance needs! We look forward to working with you, although we aren't perfect our mission is serving customer needs with integrity and a smile. Thanks again!"
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Hailey Reeder

August 23, 2024

5  out of  5
rating by Hailey Reeder
"Aaron was very helpful! He walked through every step and thoroughly explained everything!"
We responded:
"Great to hear it, Hailey! Thank you for stopping in and for your business!"
Profile photo of Sadia Nusrat Sharna

Sadia Nusrat Sharna

August 19, 2024

5  out of  5
rating by Sadia Nusrat Sharna
"They are very helpful and everyone should consider taking their policies."
We responded:
"Thank you, Sadia, for your message! Welcome to State Farm and Starkville, MS. We look forward to assisting you with your insurance needs!"
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Steph C

August 2, 2024

5  out of  5
rating by Steph C
"Everyone here has been helpful and friendly, from getting me set up with a new policy when I moved from out of state, to getting it transferred to a new vehicle, and getting renters insurance set up."
We responded:
"Hi Steph, thank you for allowing us to assist! Our team is here to help and look foward to welcoming you to Starkvegas!"
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Tiffany Dewitt

August 1, 2024

5  out of  5
rating by Tiffany Dewitt
"Our agent Aaron was so down to earth! He helped us switch our policy and save some money."
We responded:
"Hi Tiffany - Thank you so much for your 5* review, and thank you for your business! Our State Farm team looks forward to assisting you and your family's insurance needs!"
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Kailah Jenkins

July 30, 2024

5  out of  5
rating by Kailah Jenkins
"Aaron was very professional and answered all of my questions and concerns no matter how many! Very well spoken, professional, and made me feel comfortable. I love State Farm and will continue to do business with them"
We responded:
"Hi Kailah, thank you for your review of Aaron and State Farm. We appreciate you allowing our State Farm team to assist with your insurance needs. We look forward to serve you."
Profile photo of Monty Criswell

Monty Criswell

July 26, 2024

5  out of  5
rating by Monty Criswell
"Great service from Lorenda Barron at Brian McCaskill State Farm in Starkville, MS. She helped us set up our son's renter's insurance for his apartment at MS State. Made it super easy!"
We responded:
"Monty, Thank you for allowing our team to assist with your son's renter's insurance! We appreciate your business!"
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Emma Brown

July 25, 2024

5  out of  5
rating by Emma Brown
"Excellent"
We responded:
"Thank you, Emma! Our State Farm team looks forward to serving you!"
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Michelle Roy

June 28, 2024

5  out of  5
rating by Michelle Roy
"Aaron was extremely helpful and friendly setting up my new policy!"
We responded:
"Great to hear Michelle! Thank you for your comments and your business!"
Profile photo of Campbell Taylor

Campbell Taylor

June 21, 2024

5  out of  5
rating by Campbell Taylor
"I have been with Brian McCaskill State Farm for a couple years now and I have no complaints! The team is prompt, friendly, and very helpful in covering whatever you need covered."
We responded:
"Thank you for your business, Taylor! We look forward to continuing to serve your insurance needs!"
Profile photo of Elaina Rose

Elaina Rose

June 5, 2024

5  out of  5
rating by Elaina Rose
"I have used Brian in 6 apartments and 3 states. He’s the absolute best. He sends hand written cards for holidays and his staff is so incredible. I will use him as long as I can!!!"
We responded:
"Thank you, Elaina - we appreciate you and your business!"
Profile photo of Jason Calvert

Jason Calvert

May 22, 2024

5  out of  5
rating by Jason Calvert
"Brain's team are a joy to work with. Their clients are treated like family here and we all want that type of experience!"
We responded:
"Hi Jason, thank you so much for your wonderful feedback! We strive to treat our customers like family. If you ever need anything else, please don't hesitate to reach out. -Brian"
Profile photo of Ajaya Dahal

Ajaya Dahal

March 7, 2024

1  out of  5
rating by Ajaya Dahal
"Edit: They changed the monthly rate after a month of switching to them. I had to spend another hour to get a much better quote from a different insurance."
We responded:
"Thank you, we appreciate your review and your business! "
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Jennifer

November 4, 2023

3  out of  5
rating by Jennifer
"Insurance is high"
We responded:
"Hi Jennifer, sorry - we can't impact the insurance rates."
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Reneah Castillo

October 18, 2023

5  out of  5
rating by Reneah Castillo
"#Lorena Davis was very helpful today. She got everything I needed in 30 minutes"
We responded:
"Thank you Reneah! We look forward to assisting you with your insurance needs! Have a great day and rest of the week!"
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Camille Cotton

August 31, 2023

5  out of  5
rating by Camille Cotton
"I felt like I was the most important client, at my time of being served. I was helped quickly and promptly!"
We responded:
"Hello Camille - we exist to assist. Thank you for your review and have a wonderful Labor Day weekend!"
Profile photo of Lauryn Ashlee-Rose

Lauryn Ashlee-Rose

August 24, 2023

5  out of  5
rating by Lauryn Ashlee-Rose
"At the recommendation of other policy holder I contacted State Farm about a renters insurance policy. I spoke with Lorenda and she made it very simple and easy to understand. She provided me with options and recommendations and made me feel comfortable in the whole process."
We responded:
"Thank you Lauryn! We appreciate you allowing us to serve you and your renter's insurance needs! We exist to assist."
Profile photo of Scott L.

Scott L.

August 16, 2023

5  out of  5
rating by Scott L.
"Just spent a short few minutes on the phone to get renter's insurance for my son. The process was very quick, and Lorenda was great to work with. Highly recommend. I"ve used them in the past and had the same experience which is why I came back to them."
We responded:
"Thank you for your comments and your business! Please let us know how/when we can assist in the future."
Profile photo of Carol Grafton

Carol Grafton

August 11, 2023

5  out of  5
rating by Carol Grafton
"This State Farm office is very responsive to my insurance needs. I have several policies with them."
We responded:
"Thank you Carol! We appreciate your business and your review! Have a wonderful weekend!"
Profile photo of Craig McKnight

Craig McKnight

August 6, 2023

5  out of  5
rating by Craig McKnight
"Great experience and super easy to get a renter's insurance policy for my out of state student. Thanks Lorenda!"
We responded:
"Thank you - we're glad to assist! "
Profile photo of Alyssa Anne

Alyssa Anne

July 18, 2023

5  out of  5
rating by Alyssa Anne
"I was moving to Starkville in August and shopping around for auto and renters insurance. Out of all of the companies and agents I called, this was the one that got me the most value for my money. Along with that, this is my first time needing to get insurance on my own. I dealt with Lorenda, the team member, the most; she made the process so easy. She could explain everything to me, talk me through the options available, and come up with what would work best for me. These interactions made me more confident in choosing Brian McCaskill - State Farm Insurance, to write my policy through because it made it feel like there was an office of people who would help me if I needed it."
We responded:
"Thank you Alyssa Anne for allowing us to serve your insurance needs! My State Farm team and I appreciate your comments!"
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Felicia Wise

July 6, 2023

5  out of  5
rating by Felicia Wise
"Very polite & helpful"
We responded:
"Thanks Felicia! We appreciate you and your business! Have a wonderful day!"
Profile photo of Charles Palmer

Charles Palmer

March 20, 2023

5  out of  5
rating by Charles Palmer
"Laurenda Davis was amazing! I needed insurance quickly and she helped me get insurance established"
We responded:
"Thank you Charles! We look forward to assisting with your insurance needs!"
Profile photo of MacAdam Turnbull

MacAdam Turnbull

February 16, 2023

5  out of  5
rating by MacAdam Turnbull
"Miss Lorenda was very helpful getting my policy set up, and has been awesome to communicate with."
We responded:
"Thank you Mr. Turnbull! We appreciate your business! Have a great one!"