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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Camille Cotton

August 31, 2023

5  out of  5 rating by Camille Cotton
"I felt like I was the most important client, at my time of being served. I was helped quickly and promptly!"

Lauryn Ashlee-Rose

August 24, 2023

5  out of  5 rating by Lauryn Ashlee-Rose
"At the recommendation of other policy holder I contacted State Farm about a renters insurance policy. I spoke with Lorenda and she made it very simple and easy to understand. She provided me with options and recommendations and made me feel comfortable in the whole process."

Scott L.

August 16, 2023

5  out of  5 rating by Scott L.
"Just spent a short few minutes on the phone to get renter's insurance for my son. The process was very quick, and Lorenda was great to work with. Highly recommend. I"ve used them in the past and had the same experience which is why I came back to them."

Carol Grafton

August 11, 2023

5  out of  5 rating by Carol Grafton
"This State Farm office is very responsive to my insurance needs. I have several policies with them."

Craig McKnight

August 6, 2023

5  out of  5 rating by Craig McKnight
"Great experience and super easy to get a renter's insurance policy for my out of state student. Thanks Lorenda!"

Alyssa Anne

July 18, 2023

5  out of  5 rating by Alyssa Anne
"I was moving to Starkville in August and shopping around for auto and renters insurance. Out of all of the companies and agents I called, this was the one that got me the most value for my money. Along with that, this is my first time needing to get insurance on my own. I dealt with Lorenda, the team member, the most; she made the process so easy. She could explain everything to me, talk me through the options available, and come up with what would work best for me. These interactions made me more confident in choosing Brian McCaskill - State Farm Insurance, to write my policy through because it made it feel like there was an office of people who would help me if I needed it."

Felicia Wise

July 6, 2023

5  out of  5 rating by Felicia Wise
"Very polite & helpful"

Charles Palmer

March 20, 2023

5  out of  5 rating by Charles Palmer
"Laurenda Davis was amazing! I needed insurance quickly and she helped me get insurance established"

MacAdam Turnbull

February 16, 2023

5  out of  5 rating by MacAdam Turnbull
"Miss Lorenda was very helpful getting my policy set up, and has been awesome to communicate with."

Marcus Grimes

August 29, 2022

5  out of  5 rating by Marcus Grimes
"Very hospitable. Thanks for the service you provide."

Sid Fondren

November 8, 2021

5  out of  5 rating by Sid Fondren
"I have been with them for 45 years. I could not have chosen better! They are awesome!"

Truman Loupe

March 1, 2021

5  out of  5 rating by Truman Loupe
"Chose to come here to get insurance for the first time on my own. My questions have always been answered and they have patiently learned how the car insurance world works."

Meg F.

January 13, 2021

4  out of  5 rating by Meg F.
"Always on time, clear, & professional"

Boston Hampton

January 4, 2021

5  out of  5 rating by Boston Hampton
"Brian and all of his team are nothing short of awesome. They are always friendly, professional, and go above and beyond to help you. They really care!"

Betty Knox

December 15, 2020

5  out of  5 rating by Betty Knox
"Brian and his entire team are very professional and very helpful, they all take a personal interest in their clients and their community."

M H

November 4, 2020

5  out of  5 rating by M H
"I moved to Starkville recently and needed to transfer my car insurance to State Farm in Starkville and get Renter's insurance. Tracy, Kim and everyone were great about transferring everything seamlessly as well as keeping in touch with whatever I needed via phone, email and text. I really appreciate y'all!"

James Goodson

November 2, 2020

5  out of  5 rating by James Goodson
"My daughter was new to the Starkville/Mississippi State community and the McCaskill Agency, Brian and Christina McKay, answered all of our questions regarding both automobile and renters insurance. And when our policies had to be revised, they were very accommodating. I would definitely recommend this group to anyone needing quality insurance.."

Gerry Logan

November 2, 2020

5  out of  5 rating by Gerry Logan
"Great business. Have had my policies with him for years."

Tracy Jaffe

November 2, 2020

5  out of  5 rating by Tracy Jaffe
"Fantastic customer service!"

Will Davis

October 14, 2020

5  out of  5 rating by Will Davis
"Brian is not only a great agent, but a wonderful guy. Not many people still approach business relationships in such a personal way. Brian is the kind of person that will hand write you a card on your birthday and just call to check in and make sure you know he's there if you need him. It's rare to get the personal touch these days, but Brian delivers."

kenley reaves

September 23, 2020

5  out of  5 rating by kenley reaves
"I love the fact that I can always reach someone when I need to. Always Available and reliable."

LANEKIA SPEARMON

September 23, 2020

5  out of  5 rating by LANEKIA SPEARMON
"Very nice staff an always available for any service that's needed"

Jc Terry

September 9, 2020

5  out of  5 rating by Jc Terry
"They are very kind and helpful. Always try to get you the best deals. I love them thank you guys"

Cheryl Turner

August 28, 2020

5  out of  5 rating by Cheryl Turner
"My husband and I have been so pleased in any of our dealings with State Farm since moving to Starkville. They are quick to respond to any of our insurance needs and are so professional and caring. Tracy was very patient and knowledgeable recently when I needed to make some changes to policies and it was handled in such a timely manner. What I love most Is coming in for a morning appointment and finding them in a devotional and prayer time. Brian even invited me to join them if I wanted. When a business is given to God, it can’t help but bless others."

Mark McConnell

August 26, 2020

5  out of  5 rating by Mark McConnell
"Brian and his team have been tremendously helpful to use when we moved back to Starkville."